Privacy Policy

Last Updated: October 20, 2025

1. Introduction and Scope

NTL of NYC (“NTL,” “we,” “us,” or “our”) is a global creative digital agency committed to protecting the privacy of those who visit our website, use our services, and interact with us digitally. This Privacy Policy outlines how we collect, use, and disclose information, and the steps we take to protect it.

By using our Services or accessing our Website, you consent to the collection, use, and disclosure of your information as described in this Policy. This policy applies globally to all our operations across our 8 international branches.

2. Information We Collect

We collect information primarily to provide and improve our services, communicate effectively, and manage our business operations.

2.1 Personal Information (Voluntary)

This includes identifiable data you voluntarily provide to us when filling out consultation forms, subscribing to updates, or engaging in direct communication:

• **Contact Data:** Full name, business email address, direct telephone number, and company name.
• **Business Data:** Information regarding your company size, industry, specific project requirements, and budget ranges.
• **Communication Records:** Any information you provide in correspondence with us (e.g., chat logs, email threads).

2.2 Non-Personal Information (Automatic Collection)

We automatically collect information about how you access and use the Website and Services, often through web analytics tools:

• **Usage Data:** Pages viewed, time spent on pages, referral sources, and interaction metrics (e.g., form submissions, clicks).
• **Technical Data:** IP address, browser type, operating system, device type, screen resolution, and language preferences.
• **Location Data:** General location derived from your IP address (e.g., country or city).

We use cookies, Google Analytics, and similar tracking technologies to collect this usage data. You can manage cookie preferences through your browser settings or opt-out mechanisms.

3. Use of Information

We use the collected information for the following core business purposes:

• **Service Delivery:** To fulfill requests for consultation, process service inquiries, scope projects, and deliver our digital services.
• **Communication:** To respond to your inquiries, send administrative information (like policy changes), and provide relevant marketing updates (with consent).
• **Operational Improvement:** To monitor, analyze, and improve the quality, security, and user experience of our Website and service offerings.
• **Security and Compliance:** To detect, prevent, and respond to security incidents, fraud, or illegal activities, and comply with applicable laws and regulations.

4. Data Sharing and Disclosure

NTL of NYC does not sell or rent Personal Information to third parties. We may disclose your information under limited circumstances:

• **Internal Operations:** Sharing data across our 8 global branches to ensure seamless 24/7 service delivery and internal reporting.
• **Service Providers:** Sharing with trusted vendors (e.g., CRM, hosting, analytics providers) who require access to perform services on our behalf. These parties are restricted from using your Personal Information for any other purpose.
• **Legal Necessity:** Disclosing information when legally required to do so, or to protect the rights, property, or safety of NTL of NYC, our clients, or the public.

5. Your Rights and Choices

You have control over your information. Depending on your jurisdiction (e.g., EU, UK, California), you may have the following rights:

• **Right to Access:** Request a copy of the Personal Information we hold about you.
• **Right to Correction:** Request that we correct any inaccurate or incomplete Personal Information.
• **Right to Deletion (Erasure):** Request the deletion of your Personal Information, subject to certain legal limitations.
• **Right to Opt-Out:** You can opt out of receiving promotional emails from us by following the unsubscribe link in those emails.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us: